How ZAYTEL Helps
Secure Authentication & Notifications
Use our SMS + voice infrastructure to deliver real-time OTPs, fraud alerts, account notifications, transaction confirmations, and balance updates—delivered reliably and securely.
Omnichannel Customer Experience
Integrate voice, SMS, chat, and IVR to craft consistent, responsive journeys across web, mobile, and call centers.
Cross-Border Reach & Compliance
Our platform is built to respect regional telecom and data-privacy regulations (e.g., GDPR, PSD2), while providing coverage across multiple geographies
Analytics & Insights
Leverage reporting on message delivery, call success rates, routing efficiency, and anomaly detection to optimize operations and reduce costs.
Disaster Recovery & Resilience
Ensure backup voice/SMS paths and fallback routing to maintain availability during outages or congestion.
Typical Use Cases
Two-factor authentication (OTP) for login, transactions, password resets
Fraud detection and alerting
Customer onboarding and identity verification
Customer support via SMS / chat / IVR